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Intelligent telecommunications

Empowering telecommunications companies to achieve more by helping them deliver personalized experiences, provide agile operations, and accelerate innovation and growth.



Innovation in telecommunications organizations

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Delivering an 80% resolution rate with automated customer service

Created a digital assistant to help ensure the best customer service possible for 1.5 million customers in their own language, with an 80 percent resolution rate. 

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Reinventing how 6,000 employees collaborate across 900 channels

Helps employees collaborate, brainstorm new product and service ideas, and resolve customer issues. 

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Du

Learn how du enabled digital transformation of B2B Sales with Microsoft Relationship Sales.

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Deutsche Telekom AG

Learn how Deutsche Telekom builds groundbreaking data marketplace with Microsoft Azure.

Century Link

CenturyLink builds a better service model by building bots on Teams.

Innovative perspectives in telecommunications

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